Faq's

FAQ

Questions, answered

These are some of the most common questions our customers ask. If you don't find your answer here, simply click the Contact Us button - we're here to assist you personally.

No, we are not a factory. Instead, we partner with a network of high-quality, audited factories to bring you the best fabrics. This approach offers several key benefits:

  • Broader Range: By working with multiple factories, we can offer a wider variety of textiles to meet your specific needs.
  • Flexibility: If one factory faces delays or issues, we can quickly shift production to another trusted facility, ensuring your deadlines are met.
  • Specialization: Each factory we work with specializes in specific types of fabrics, ensuring expertise and quality in every product.
  • Cost Efficiency: Our partnerships allow us to negotiate better prices and pass the savings on to you.
  • Scalability: Whether you need a small batch or a large order, we can scale production seamlessly to match your requirements.

Absolutely! We are fully equipped to comply with your market-specific requirements and ensure that all fabrics meet the necessary test criteria for your market or brand. We offer:

  • GRS (Global Recycled Standard) for recycled polyester and nylon.
  • BCI (Better Cotton Initiative), OCS (Organic Content Standard), and GOTS (Global Organic Textile Standard) for organic cotton.
  • Euroflax certification for linen.
  • FSC (Forest Stewardship Council) certified viscose.

Our team will work closely with you to ensure that every fabric not only meets the required certifications but also complies with all test criteria specific to your market or brand. Just communicate your needs, and we’ll provide the necessary documentation and support to ensure full compliance.

Yes, sustainability is a key focus for us. We offer a wide range of eco-friendly fabrics, including:

  • Recycled Polyester & Nylon: Made from post-consumer waste, reducing environmental impact.
  • Organic Cotton: Grown without harmful pesticides or synthetic fertilizers.
  • BCI Cotton: Sourced from Better Cotton Initiative (BCI) farms that promote sustainable farming practices.
  • Ecovero Viscose: A sustainable alternative to traditional viscose, made from renewable wood sources.
  • Recycled Linen: Environmentally friendly linen made from recycled fibers.

We are committed to helping you create beautiful garments while minimizing your environmental footprint. Let us know your sustainability goals, and we’ll recommend the best fabrics for your needs.

If you’ve worked with other companies and faced issues like poor quality or unreliable service, it’s time to experience the Genesis difference. With 40+ years of industry expertise, we combine innovation, quality, and customer service to deliver exceptional results. Unlike others, we offer:

  • Stability in Sourcing: Partnering with audited, high-quality factories to ensure consistency and reliability.
  • Flawless Execution: From custom fabric development to rigorous quality control, we ensure every project is executed to perfection.
  • Advanced Systems: Our homegrown ERP system, GenetPro, streamlines every step, ensuring transparency and efficiency.

We’re not just a supplier – we’re your trusted partner in creativity and success. Let us show you what true reliability looks like.

Yes, we offer custom fabric development services. Whether you need a unique polyester fabric, a custom print, a specific weave, new embroidery or jacquard patterns, or even a fabric tailored to meet a specific function required by the garment (e.g., stretch, moisture-wicking, or thermal properties), our team can bring your vision to life. We work closely with you to ensure the final product meets your exact specifications and performs as needed.

Quality is our top priority. If any issues arise, our dedicated quality control team will work with you to resolve them quickly. We conduct internal and third-party lab tests to ensure all fabrics meet your specifications before shipping. If there’s ever a problem, we’ll take full responsibility and find a solution.

Our standard MOQ varies by quality and shade, but we can accommodate sample meters and small pilot runs for new collections.
Yes. We ship across MENA, SEA, and Europe with full export documentation and tracking.
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